Consumer Complaint Detail

CHRYSLER / VOYAGER / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002100141 Incident Date: May, 09 2002
Consumer's City: Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: VOYAGER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GJ45351B Date added to File: May, 16 2021
Date Complaint Received: Sep, 19 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the above mentioned brand new chrysler voyager lx '02 minivan on the christmas eve, 2001. i did not drive muchat at the begining but after 5/6 months when i made a interstate trip to ct, i was shocked and narrowly escaped a serious accident by "an immage of a spinning disclike staff appeared on windshield at passanger side". since then i realized that there was very visible immage/reflection of a spinning disk on wind shield.i immediately contacted daimlerchrysler and the dealer (major chrysler plymouth jeep eagle, ny). they inspected and confirmed/certified my claim. then they decided to replace the windshield. after changing the wind shield the problem still remain the same. the dealer finally said that nothing much they could help. back and forth for 4 months i just reported diamlerchrysler that the dealer could not help further and now the issue was with them. either they should resolve the issue with me as soonest or i will take appropriate action. this is seriuos safety hazard, when driving with full permissible speed the immage is damaging. threrefore, i can not drive the vehicle safely. it is a nightmare for me. that immage detoriate the hazard on sunny day. as i understand, not all vehicles of that batch/model are not with this defect (diamlerchrysler/major mentioned) but this particular vehicle is. it is not fair, after spending over $27000 i have to live with fare and discomfort for this vehicle. it is also noted that the vehicle came with it's regular 1 year full and 3 years limited warranty. i demand full refund or replace with a similar safe vehicle.*ak