Consumer Complaint Detail

FORD / RANGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002100399 Incident Date: Sep, 23 2002
Consumer's City: TUCSON Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Equipment:mechanical:accessory scissor/screw/bottle jack/lift
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 24 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2098
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The jack which comes as standard equipment with this vehicle, when fully extended to its maximum height, is incapable of elevating the chassis to a height sufficient to install a spare tire. i had my first flat tire last night and found this out. the spare i was trying to mount was the original spare which came with the truck, and it was inflated properly. the jack was mounted properly per the written instructions attached to it, and at full elevation the chassis of the truck was still about 3 inches too low for the wheel studs to line up with the wheel. the truck was parked on a level concrete pavement, and i had a clerk from an auto parts store assisting me with changing the tire/wheel. if i had gotten this flat on some sparsely travelled rural road in the desert 25 miles from here, i could have been stranded and died of heat exhaustion or dehydration. doesn't the manufacturer have an obligation to supply a jack which is mechanically capable of lifting the chassis of the vehicle to a sufficient height to allow for the mounting of a spare tire/wheel? nlm