Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002100999 | Incident Date: Oct, 08 2002 |
| Consumer's City: SEBASTIAN | Consumer's State: FL |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Steering:gear box (other than rack and pinion) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM75W1XX | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 11 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2098 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have been having problems with 'dead' spot in my steering, causing me to oversteer. i took the car to a goodyear service where they adjusted some part on the gear box. this helped, but continued to oversteer the vehicle. i returned to the shop again and purchased four (4) new tires, aligned the front end all all four wheels. again the adjusted the gear box due to my complaint. i drove over to sarasota where i was not satisfied with the way the car was steering and i returned to another goodyear store where i was advised the gear box is 'condemned' and has to be replaced. my car now 'wanders' all over the road and i must fight to control the vehicle in a straight line. i have owned many cars over the years and have talked to several mechanics who advised me that this is not common and must be a defective gear box installed on the vehicle. i feel mercury should replace the gear box at their expense, not mine as this is a safety feature that should not occur. mr |