Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002101080 Incident Date: Jul, 09 2002
Consumer's City: RALEIGH Consumer's State: NC
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Structure:body:hood
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWCC21C5XM Date added to File: May, 25 2021
Date Complaint Received: Oct, 14 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The hood latch has failed twice, including the original and a replacement. the hood pops open while driving, once at 55 mph and another time at 65 mph. after this occurs, the latch will no longer work, and it is impossible to close the hood fully. the safety hook on the latch is the only thing that will engage. the vehicle is scheduled to be taken in for a third latch replacement on oct. 30, 2002, which is the earliest date that the dealer can schedule the repair. mr