Consumer Complaint Detail
LAND ROVER / DISCOVERY II / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002101175 | Incident Date: Oct, 01 2002 |
| Consumer's City: PALOS HILLS | Consumer's State: IL |
| Vehicle Transmission Type: | Manufacturers Name: Land Rover |
| Model Name: DISCOVERY II | Model Year: 2001 |
| Vehicle Involved in a Crash: Yes | Component's Description: Steering:gear box (other than rack and pinion) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: SALNY22222A | Date added to File: May, 25 2021 |
| Date Complaint Received: Oct, 15 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 31 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Vehicle was parked outside my home. keys were inside house. daughter returns home to tell me my car is in neighbors yard. upon investigation it seems my gears could be moved without key in ignition and my keys could be removed in any gear selected. my vehicle was not safely in park, maybe r! my vehicle ran down the hill, crossed the road and rested under my neighbors tree, smashed to pulp. manual says keys cannot be removed unless in park. not so. i have video proof and witnesses to problem. dealer examined vehicle and found coins under the gear mount that they say caused the problem. if so there is a major flaw in the mounting that would allow coins to enter the housing. this was a loaner vehicle i purchased from lr. i dont keep coins on my gear tray. lr na state it is not a manufacturing defect as the coins were american not english.it is human error rather than a faulty mount. i disagree. people could have been killed. i was told to use my parking brake at all times. the dealers lot show none with their parking brake on. i could slide coins under the gear mount of some vehicles that were left open. i went on line to speak to mechanics. others have seen this flaw. lr should act quicker to investigate. they told me to activate my insurance, my deductible and rent a car as they dont feel responsible, as yet , if at all. i disagree, have proof and am appealing for safety sake that this flaw is rectified and lr act responsibly. it took the lr rep 1 week to contact my dealer, and 1 week later i am still at the no clue stage with lr. shocked, angry and disappointed with lr reaction. other owners beware and contact your dealer for your kids sake. mr |