Consumer Complaint Detail

TOYOTA / HIGHLANDER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002101595 Incident Date: Sep, 21 2002
Consumer's City: LITTLETON Consumer's State: MA
Vehicle Transmission Type: Manufacturers Name: Toyota Motor Corporation
Model Name: HIGHLANDER Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTEHF21A820 Date added to File: May, 25 2021
Date Complaint Received: Oct, 24 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tow receiver hitch disconnected from vehicle while towing small boat trailer. fortunately no one was injured but accident could have caused serious injuries if trailer overturned on interstate. accident caused by a design defect in the pin assembly that holds hitch to vehicle. the pin retainer can become dislodged as vehicle vibration causes it to ride up over brackets that hold hitch to vehicle. this vehicle was purchased as a tow vehicle but it clearly can not be used as such due to this manufacturer design defect. since most toyota highlanders are sold in the new england area with the factory tow package. this defect could lead to other serious accidents. dt