Consumer Complaint Detail

BMW / M3 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002101853 Incident Date: Oct, 26 2002
Consumer's City: SAN JOSE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: BMW of North America, LLC
Model Name: M3 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBSBL93472J Date added to File: May, 25 2021
Date Complaint Received: Oct, 29 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Crankshaft bearings are starved of engine oil causing a series of chain reactions that ultimately blows the engine, causing engine oil to spill everywhere and form thick clouds of smoke from evaporated engine oil to come out of the car, hindering the view of others behind, and creating a dangeriously slippery surface. the engine completely shuts off, causing very possible potentially dangerous situations that are too speculative and many to list. these issues have been observed on vehicles produced within october of 2001 to feburary 2002. bmw refuses to acknowledge the problem as a defect repeatedly blames the consumer. simply replacing the engine(which is what bmw does) is not acceptable, due to inevitable loss of value from such a disasterous failure. furthermore, many have payed more than $60,000 for the car, excluding the premium of $2500-$15000 extra depending on dealership. bmw also does not provide people with this failure problem with any form of compensatory actions, such as loaner cars for periods as long as 2-6 weeks.(the estimated time it takes to fix the problem) dt