Consumer Complaint Detail

LINCOLN / MARK VIII / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002101990 Incident Date: Oct, 11 2002
Consumer's City: SILVER SPRING Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: MARK VIII Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNFM92V6WY Date added to File: May, 16 2021
Date Complaint Received: Oct, 31 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving down the road, because of the weather conditions, i noticed that the windshield was getting clouded over. turned on my ha/c to defog the windshield but only cold air came out adding greatly to the windshield fogging. i was able to stop the car before running into opposite lanes of traffic since i couldn't see out the windshield. i got a cloth and wiped it clear to procede. took to local dealer and was told that it was a common problem to these cars aswell as town cars in that the blend door actuator causes the door's arm to break in a set position. thus if broke on hot setting you get only heated air- vice versa on a cold setting. it was an apparently poorly designed plastic item; however the charge to fix it with another similar arm would be over $500 because they have to take the dash off the car make the repair, though the part is lss than $35.00. i could not afford the repair at that time, so a technician showed me how to lay under the dash and manually pull the door to either hot or cold. dt