Consumer Complaint Detail

DODGE / RAM 2500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002102019 Incident Date: Oct, 31 2002
Consumer's City: TUSCOLA Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KC23Z32M Date added to File: May, 16 2021
Date Complaint Received: Nov, 01 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Previously reported on 10/22/02, odi# 768732, and again to webmaster on 10/25/02. vehicle has been taken to dealership where purchased for repairs to no avail. this is the 4th time that it has been in the shop for the same metal to metal "clanking" noise in the front left and right side of the wheel area. the noise only occurs when the vehicle has been in reverse and the brakes are applied and then forward and the brakes are applied. after continueing in a forward motion it does not make the noise when brakes are applied. this 4th time that it was in the shop, the brake calipers were replaced and it is as if nothing had been done as the noise is still present. with this being a metal clanking noise, i feel that it could be a serious safety problem if something actually breaks. i am now to continue driving the vehicle until an other appointment can be made to bring the truck back to the dealership for more "guess work". and when they have a loaner vehicle. i have owned the truck for a little over a month and it has been in the repair shop for about two weeks and the problem can not seem to be fixed. dt