Consumer Complaint Detail

ACURA / CL / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002102265 Incident Date: Jun, 03 2002
Consumer's City: DERRY Consumer's State: NH
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: CL Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UYA42661A Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving on the highway, in morning rush-hour traffic, at about 60 mph when the transmission started to shift erratically for a number of seconds. without warning, the car downshifted and i nearly hit my head on the steering wheel. fortunately, i was in a stretch where traffic was somewhat lighter, reducing the risk of being rear-ended. the transmission was completely uncontrollable for the remaining mile-or-two of my commute. once i was off the highway, the engine was running at about 4,500 - 5,000 rpm although i was doing only 15 mph. finally, reverse was inoperable once i reached my office park and tried to back into a parking space. i called acura roadside assistance, which dispatched a flatbed. the car was towed to acura of boston. eventually, i was told i would be receiving a "new" transmission. however, i believe it is a rebuilt transmission from another failure. i had noticed a strange humming noise almost immediately upon having the car returned to me from the dealer. i spoke to acura of boston and sunnyside acura (nashua, nh), and was told no noise could be heard by the techs or the advisors. this is, apparently, very similar to the experiences of other acura cl owners. and, it appears that acura knows about the defects/problems, but is unwilling to acknowledge it publicly by issuing a recall. i could have been seriously injured or killed, and others have said the same thing. this is very disappointing for any car, never mind a car(maker) with this "reputation" and price tag. dt