Consumer Complaint Detail

FORD / FORD / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002102301 Incident Date: Oct, 10 2002
Consumer's City: ELIZABETHTOWN Consumer's State: KY
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FDXE40S4WH Date added to File: May, 25 2021
Date Complaint Received: Nov, 07 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2096
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: July 2002 going north on i65 in the edge of louisville ky driving apx 55 mph the right rear inside duel tire blew out with the outer rubber and steel coming off the casing of the tire. this was the first of two blowouts. the second happened oct 2002 in florida on i 75 near ocala. the first tire was replaced by a firestone dealer in columbus indiana at no cost> the second was replaced by a firestone dealer in ocala, fl. at a 60% costing me 50.24. i have contacted firestone and they offered to give me 50% of the cost of the tires on another tire they said i need to upgrade to the correct tire that should of been put on the m/h by ford firestone wants me to put 4 tires that are their better design for mh usage. they will give me only 50% on 4 tires saying i only need to replace the rear tires. i have had two tires seperate in the last 3,000 miles or so. i do not think these tires are safe and i don't think it would be safe to mix the two different tires. i am stuck with 7 firestone tires that have the history of failing . i have replaced all the tires (6 )on the ground with michelin tires at a cost of $1,200.00. is there any relief i can get for the replacement of these tires? dt