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NHTSA Complaint Number: 002102729 | Incident Date: Jul, 14 2002 |
Consumer's City: COLUMBUS | Consumer's State: GA |
Vehicle Transmission Type: | Manufacturers Name: Suzuki Motor USA, LLC |
Model Name: SUZUKI | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:fuel injection system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: JS1VT53A922 | Date added to File: May, 25 2021 |
Date Complaint Received: Nov, 18 2002 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Apr, 30 2002 |
Was Original Owner: Yes | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: From new through approximately 2000 miles (when the defective part was replaced), the vehicle would stall abruptly when the throttle was applied from a stand still. this happened six times and each was at an intersection where traffic behind me could have collided with the vehicle and caused serious injury as it is a motorcycle. the selling dealership was contacted and they initially had no service bulletins regarding the possible cause. repeated attempts to get information from the manufacturer suzuki were unsuccessful. they logged the complaint with the declaration that they had no reports of such failures and suggested i contact the dealership which i had. the dealer finally got unofficial word that the throttle position sensor may be at fault. it was replaced under warranty and the problem solved. i have spoken with others with the same model motorcycle who experienced similar stalling and they were unsuccessful when they contacted the manufacturer as well. it is my concern that motorcycles are being sold that could stall unexpectedly and without warning causing a serious accident. even though my bike is fixed, i would like to see the manufacturer take responsibility instead of remaining ignorant. a recent call to their customer service number by a friend revealed they still deny any knowledge of such a problem exists, despite several owners previously reporting directly to them! dt |