Consumer Complaint Detail

VOLKSWAGEN / NEW BEETLE / 1999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002102974 Incident Date: Nov, 23 2002
Consumer's City: WONDER LAKE Consumer's State: IL
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: NEW BEETLE Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 3VWBC21C6XM Date added to File: May, 25 2021
Date Complaint Received: Nov, 24 2002 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on an icy road at 20 mph my car skidded of the road and hit a tree head on. the car will be most likely totaled, and i received injuries to my leg, back, shoulder and neck. although my car is equipped with both front and side air bags, not one of them deployed. i mentioned the car received massive damage, yet the air bag system did nothing to lessen my injuries because they didn't work as i hoped. i purchased my vw beetle with the safety features in mind, but i now have learned that numerous complaints about the non deployment of air bags is common. i feel fortunate that my injuries were not life threatening, yet feel cheated that my vehilcle's safety features did not work when i needed them most. dt