Consumer Complaint Detail
CHEVROLET / SILVERADO 1500 / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002103314 | Incident Date: Apr, 01 2002 |
| Consumer's City: ANTIOCH | Consumer's State: TN |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: SILVERADO 1500 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2GCEC19V121 | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 03 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 31 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The front tires on the outer edge are what i call cupping out. i have been to the dealer 4 or 5 times where i purchased the truck and they have acknowledged that i do have a front end problem. they keep telling me it's the alignment causing the abnormal wear but after 5 or 6 alignments you would think something would either correct or the dealership would tell me what is wrong with the truck. i went to a different dealership in smyrna appx 9 miles from bill heard about 2 weeks after they aligned my truck and they said the truck was out of alignment. i had to pay for this and this was a rep. from the gm factory telling me what to do. as of 12/2/02 ed boggs the rep said their was nothing else that chevrolet or gm could do. i suggested him give me a truck that was safe to drive or i felt i was safe. bill heard did admit that the wear on 5 tire rotations on the front end was abnormal but was within specs. i gave them a chance and said if you would write me a letter or statement saying that this wear is normal and is not going to affect the normal wear on this truck i will shut up and let it rest. wasn't going to happen! the pulled a print out stating they couldn't find nothing wrong with my truck. i in the meantime have checked a few of the newer trucks i've seen in parking lots and noticed about half the trucks have the same kind of problem so i guess im the only one pursuing the problem. i don't have the money to keep sinking into this truck. on the older trucks i've owned the wear im getting on these tires look like shock or suspension problems but they say no way. so i'm back at square one with abnormal tire wear and no answers and really mad. hopefully you people can help me. thank you [xxx] *dt information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *jb *tr |