Consumer Complaint Detail

DODGE / RAM 3500 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002103341 Incident Date: Aug, 31 2002
Consumer's City: SMITHTOWN Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MF33601J Date added to File: May, 25 2021
Date Complaint Received: Dec, 04 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle has been to dealer a minimun of 8 times between sept and dec. 02. steering and brake problem have never been corrected. dealer has replaced power steering / brake fulid which had turned black. replaced lower ball joint, tie rod, power steering pump, steering gear box. with my permission the truck was taken to the dodge tech center where the tech / trainer used my vehicle for demonstration lesson /diagnosis and determined that the hydra pump (brake cylinder) was defective. this too was replaced with no better results. please be aware that hydraulic brakes and steering are a part of the same system and share 1 pump. the tech advisor as well as the service manager together with the mechanic agree that this system is inadequate. dt