Consumer Complaint Detail

AUDI / A6 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002103446 Incident Date: Dec, 03 2002
Consumer's City: MAPLEWOOD Consumer's State: NJ
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A6 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUVT54BX2N Date added to File: May, 25 2021
Date Complaint Received: Dec, 05 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This was the second time a coil failed on my car; the first time was last spring. audi acknowledges problem but refuses to replace all coils, saying it will only replace those that have already failed, leaving a potential for six failures. audi says upgraded coils are on back order and are therefore unavailable to most dealers. my dealer has at least two cars waiting for repair. this defect makes the car totally unreliable, since the failure happens without warning and renders the car virtually immobile. driving it after the failure also risks damage to the catalytic converter and other components. there should be immediate notification of owners so they can at least try to avoid late night driving or other situations where they and their passengers might be at risk in case of coil failure. there should be a recall as soon as the coils are available. dt