Consumer Complaint Detail

ACURA / TL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002103487 Incident Date: Oct, 14 2002
Consumer's City: AUSTIN Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: TL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 19UUA56812A Date added to File: May, 25 2021
Date Complaint Received: Dec, 06 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I called acura customer service to explain that my transmission was acting up, and they refused to replace it or even acknowledge a problem. the same was true of my local dealership, david mcdavid acura of austin. only when i was driving down the highway and my car downshifted from 3rd to 2nd gear, causing me to quickly decelerate, and causing the person behind me to almost hit me, did they replace the transmission. this was even after one tech at king acura of birmingham felt the transmission problem. dt