Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002103493 | Incident Date: Dec, 04 2002 |
| Consumer's City: CONYERS | Consumer's State: GA |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:fuel injection system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MEFM75W41X | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 06 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 30 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: For about a month, been having problems with 2001 mercury marquis. it would start, die, start die, etc. the problem became worst and i took it for service. was told that the fuel injectors were dirty and that the injector motor was not working correctly. that the fuel injector should have been cleaned at 30,000 miles. i said that it was not listed in my service manual. the service manager knew that but again stated that it should have been done at 30,000 miles. about 15 minues later anotehr mercury marquis came in with the same problem. the next day at work i learned that a friend was having the same problem with her mercury marquis. so did ford forget to list fuel injector cleaning in the service manual? dt |