| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002103555 | Incident Date: Jan, 10 2002 |
| Consumer's City: CANTON | Consumer's State: MI |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: SAVANA | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GDFG15M8Y1 | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 08 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 30 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Inside left front brake pad wore down completely at 17,109 miles, damaging rotor, requiring rotor replacement and brake job. there was absolutely no notice such as a squeal or other indication that would normally occur prior to a brake component failure. dealer claimed it was "normal" wear although the other three pads had plenty of life left on them. dealer would not cover repairs. gm customer service was contacted and provided no help. cust. service also sided with the dealer mechanic, saying it was "normal" wear and would not be covered. i ended up having them repaired/replaced at another location. seems to be a common problem as i have seen many prior complaints of this same type on the same or similar type vehicles. this appears to be a safety related complaint to me, but thus far, after many years of complaints of this type, no investigation has been initiated. inadequate braking systems for this type of vehicle. should be a recall to provide heavy duty brakes for these vans. dt |
