| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002103663 | Incident Date: Apr, 15 2002 |
| Consumer's City: TEMECULA | Consumer's State: CA |
| Vehicle Transmission Type: | Manufacturers Name: General Motors, LLC |
| Model Name: YUKON XL | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Tires |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3GKEC16T82G | Date added to File: May, 16 2021 |
| Date Complaint Received: Dec, 10 2002 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 30 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After owning my 2002 gmc yukon xl, i noticed uneven tired tread wear at about the 5000 mile mark. when my vehicle was taken into the carriage motors company service department for my vehicle's 7500 service, i mentioned my concern for manner in which my tires were wearing. both the front and back tires had the same tire wear since they had been rotated at 5000 miles. the tread wears unevenly on the inside of both the front tires, causing excessive tire noise from inside the cabin and more importantly, the vehicle pulls from side to side. most noteably right after the tires are rotated. i have since complained on numerous occassions to carriage motors and each time was given the response that it is normal tire wear for a gmc yukon. second opinions were sought from different tire dealerships in the temecula area, with all stating that it is not normal. my concern is for my wife and three children, as my spouse is the primary driver of this vehicle. the vehilce handles very poorly on the freeway and most recently, having received some rain in our local area, i was alarmed at how poorly the vehilcle handled on the wet roads. a local tire company in my area stated that my tires on not contacting properly with the road, which results in poor handling. in addition, the carriage motor company stated the reason for the manner in which the tires wear for "yukons" was the design by gmc in an attempt to make a smoother ride for this vehicle. i am seeking the nhtsa assistance in this matter as i have exhausted all efforts with the carriage motors and gmc customer assistance. if your agency is unable to assist me please direct me to the appropriate agency that will provide assistance in this matter. dt |
