Consumer Complaint Detail

FORD / TAURUS SHO / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002108127 Incident Date: May, 31 2002
Consumer's City: NEW PORT RICHEY Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS SHO Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Seat belts:rear/other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 06 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 ford taurus station wagon. the rear seat belts lap and both shoulders have gotten jammed in the side compartments twice and were unusable. i had it reapaired once at no cost at a local repair shop. both rear door panels are coming apart also. this is not normal wear and tear. i take good care of my vehicles and have never owned a car where door started to separate. i brought the issue up to ford dealership and they said they would repair it for $300.00 and up each seatbelt. i explained it was a saftey issue and they simply said it was no longer under warranty. i have contacted ford directly and received the same response. i happened to come across your website and decided to contact you. i hope you can help me get this repair done. i can not afford another car at this time and i can not transport more then 1 person in the rear seat, only in the middle. thank you.