| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002108330 | Incident Date: Oct, 14 2002 |
| Consumer's City: RENO | Consumer's State: NV |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: LIBERTY | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:transfer case (4-wheel drive) |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GL58K13W | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 03 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2003 jeep liberty purchased in 2002 has had problem since purchase. the vehicle acts like it is in 4-w drive when it isn't. when attempting to make even gentle turns there are loud cracking sounds and grinding noises. this does not happen all of the time and will go many months without the problem. there have been multiple witnesses to the noise and the hopping of the car when attempting to make the turns. hopping is most evident when attempting to pull into a parking spot even when making a wide turn to avoid a hard/tight turn into the space. the noise and hopping again occur when trying to pull out of the parking space. this happens in 4-w drive as well as when out of 4-w drive. i have reported this to the dealer who does not record my complaint but only states that i can pay for a check of the transmission if i want. they stated that it was common for jeep liberty vehicles to hop and make this noise when in 4-w drive. now that my car is out of warranty it has gotten worse and the problem was never fixed. please investigate this problem before someone is killed. i lost a son last year. i cannot afford to have my transmission, transfer case, etc. repaired because i am struggling financially. just recently the light has stayed on stating i am in part-time 4-w even though i am not. the perform service light has stayed on ever since the very first service on my vehicle in 2002. the dealer does not fix anything. during one service the vehicle bolts were left off and i was told that the car didn't really need those they were just to prevent rattling. they also charged me for a fuel and air filter during a service which was not put on my car. when taking my car to the firestone dealer the very next day to have tires put on they showed me my filters (still on the car) and told me to report it. the dealer is the lithia chrysler jeep dealer located at 3223 mill street in reno, nevada. they should be investigated as to unethical practices. |
