Consumer Complaint Detail

FORD / CONTOUR / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002113361 Incident Date: Nov, 30 2002
Consumer's City: DAVENPORT Consumer's State: IA
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: CONTOUR Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Structure
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The dash board is curled up. the problem started in 2002 and has slowly continued to get worse. we contacted ford and they said that there was a recall but that the time frame for making a claim had expired. we didn't proceed further because they told us it would cost us $1000 to fix. our warranty said they wouldn't cover it because they considered it "upholstery." we have just left it. it is a safety issue because it makes it very difficult to see over the curled dash board. plus, in the winter, the window doesn't defrost properly, again making it difficult to see. i just saw your website on line today, which is why we didn't contact you earlier. *tr