| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002116442 | Incident Date: Sep, 04 2002 |
| Consumer's City: EASTPOINTE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mazda North American Operations |
| Model Name: HOOD | Model Year: 9999 |
| Vehicle Involved in a Crash: No | Component's Description: Equipment |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 20 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 04 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: From the day i drove my new 2002 mpv home the transmission mis-shifted and bucked. i called the dealer the following day and they told me that "the transmission computer was learning my driving habits and it would go away. after 3 months the problem persisted and began stalling at lights. i took the car in and they said they could find no problem. when i asked them what they needed to repair the problem they said that there were no computer upgrades for the transmission and i would have to wait until there were. a year passed and it continued to buck and stall. i took the car in again and told them i thought it was a "lemon" and i wanted it repaired. they took the car and "fixed it" but it has continued to mis shift regularly. at around 25,000 miles the engine light came on and a diagnostic test revealed it needed new plugs. after replacing the plugs it appeared to run less erratically. it now has 65,000 miles on it and a diagnostic test reveals that the #5 cylinder coil is out. apparently each spark plug has its own coil. i have ordered the coil and am waiting to see what problem will come up next. in oct 2005 mazda sent out a voluntary laboratory emission testing form. since they wanted the vehicle for 2 weeks and i already didn't trust there competency i declined the offer. nevertheless, this told me that they must be having emission problems as well. i cannot believe there has been no recall on this vehicle from the manufacturer or a government required recall. the dealer never fixed the problem from day one, the car is now out of warranty and now i have no recourse. i have lost all confidence in mazda. i will be contacting some attorneys about a class action lawsuit. it seems like it will take a fatality on a freeway from a failed transmission before mazda or the government will look into this! *tr |
