Consumer Complaint Detail

JEEP / CHEROKEE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002171551 Incident Date: Jan, 29 2002
Consumer's City: MARIETTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CHEROKEE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering:gear box:shaft sector
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4FF48S31L Date added to File: May, 25 2021
Date Complaint Received: Apr, 11 2002 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Consumer was backing out of the driveway and discovered the steering column had disconnected from the wheel.*ak. consumer was informed by another dealer that the steering sector shaft was not installed correctly, the bolt was not tight, which caused the loss of steering, also the 4 wheel drive level was vibrating and noisy.*jb