Consumer Complaint Detail

BMW / M3 / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002192996 Incident Date: Nov, 24 2002
Consumer's City: PALO ALTO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: M3 Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBSBR93401E Date added to File: May, 25 2021
Date Complaint Received: Dec, 12 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The engine of the bmw 2001 m3 had serious engine failures. the request from the bmw dealership on explaination was rejected, nor was there any explaination from the consumer relations of bmw na. the failure was convered under warranty but i was told my vehicle was the only abnormal car in thousands that were sold. from my research there were more than 100 documented cases of the new e46 m3 engine having problems ranging from crankshaft failure to full engine detonation and oil spillage. bmw should be required to compensate owners of a $60k car in the decrease in value of the car and also have extended warranty for ongoing problems (there are complaints that new "replaced" engines also experienced the same problems). there is a very high chance a deadly accident could occur if i did not notice the problem early, ranging from oil spills to fire. bmw is neglecting the owners of this vehicle by not notifying them when first signs of problems occur. ironically bmw does know there is a problem because they have replaced all the parts in the new engine while keeping quiet to current consumers, also mechanics have been told to replace parts while working in the area of the engine w/o telling consumers. mechanics at the bmw dealership has had my vehicle for over a month, with no visible signs of progress.