Consumer Complaint Detail

NISSAN / MAXIMA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002193159 Incident Date: Oct, 28 2002
Consumer's City: AURORA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: MAXIMA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JN1DA31A53T Date added to File: May, 25 2021
Date Complaint Received: Dec, 17 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 26 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Under low light driving conditions such as early morning or at dusk, during rain, snow, or haze, when headlights are required for safe driving, my instrument panel lights can blend with the dials and under the right light conditions can become unreadable. i drove for over one hour on one day and could not distinguish my speed. the instrument panel lighting is poor. i have notified nissan and sent letters but have not yet had a response. the dealer investigated the problem and it was decided that this is how the panel was designed. after the dealer completed his work, i received a voice message from nissan customer service. i returned the call and left them a voice message to return my call. they never did, so on november 18, i sent a letter with attachments to mr semple, the president of nissan design america. as of today, i have not heard from him or any of his staff. yesterday, i mailed a response to nissan on a customer service form they had sent to me questioning how i was treated. i addressed a letter to mr. bosley who is the vp of customer service. i would be happy to provide you a copy of all documents.