Consumer Complaint Detail

MERCEDES BENZ / E CLASS / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002193356 Incident Date: Nov, 05 2002
Consumer's City: TYLER Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E CLASS Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBUF65J33A Date added to File: May, 25 2021
Date Complaint Received: Dec, 25 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 16 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The 2003 mercedes benz e320 has a faulty gateway module and software. this module has resulted in problems being reported in my car that the brakes, self restraint system, telephone system, and tire pressure have failed. i have no way of knowing if the the safty systems are operational or not. at this point i am driving a car that says my srs system is not working. i have been in the mercedes shop no less than 4 times to have the problem repaired. it simply re-occurs after each repair. from research on the internet, this appears to be a common problem.