Consumer Complaint Detail

TOYOTA / SIENNA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002193427 Incident Date: Nov, 19 2002
Consumer's City: LYNNWOOD Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4T3ZF13CX2U Date added to File: May, 25 2021
Date Complaint Received: Dec, 27 2002 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 08 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 toyota sienna. the vehicle was purchased new from magic toyota in edmonds wa. the van has 20000 miles on it and is now in need of a new engine. i have had it serviced but apparently the toyota engines have an oil sludge build up problem which destroys the engine if it occurs. toyota is uncertain at this juncture if they are going to repair the engine which is still under warranty. i had it serviced on 11/20/02 at magic toyota. four weeks later the engine is dead lined with blue smoke, poor compression, and a knock. i have recently read that toyota engines from 2000 on were having this problem. i am also understanding that the state of idaho and possibly california are formulating a class action lawsuit on this issue. toyota is claiming that it is an owner maintenance issue not a defect. i request to file an official complaint against toyota in reference to this engine defect. they are not standing good for it. an engine with 20,000 miles on it should not be dead lined. ts