Consumer Complaint Detail

DODGE / RAM 2500 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002193519 Incident Date: Nov, 30 2002
Consumer's City: KENT Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF2367WJ Date added to File: May, 25 2021
Date Complaint Received: Jan, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 03 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have recently exerienced what i would describe as a "wandering front end" on my '98 ram. i had a local dealer look at the problem. they spent 0.60 hrs diagnosing a "slightly worn lower column shaft". they were quick to point out that this may not fix the problem and that perhaps i should continue driving the vehicle in hope that the symptoms would become more evident. i declined any repair. i later went "on-line" and was surprised to find a technical service bulletin on the subject. (tsb 19-10-97 - "steering wander") in addition, i found an entire web site dedicated to this phenomena. (key search, dodge ram) the stories are very similar to what i am experiencing and some are much worse - scary! i e-mailed daimler chrysler and asked if they were considering any sort of corrective action. their answer was no. ts