Consumer Complaint Detail

MAZDA / PROTEGE / 2003

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002193842 Incident Date: Nov, 11 2002
Consumer's City: OWENS CROSS ROADS Consumer's State: AL
Vehicle Transmission Type: MAN Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Air bags:side/window
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JM1BJ246931 Date added to File: May, 16 2021
Date Complaint Received: Dec, 25 2002 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 08 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Failure of side air bag to deploy. on date indicated the right side of my 2003 mazda protege5 struck a metal utility pole with sufficient force to cause the vehicle to be a total loss, yet the side curtain air bag did not deploy. this was a direct and not glancing blow the main force of which struck immediately over the right rear wheel. interestingly enough, when notified, the mazda usa customer service representative stated that the insurance company (usaa) should initiate any required action. yet, the insurance company claims they are not "involved" if the air bag did not contribute to the cause of the accident. is no one but me concerned that there may be a defective side air bag system design or that a defective unit may have been installed in my car?