Consumer Complaint Detail

LEXUS / LS400 / 1994

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002193987 Incident Date: Sep, 30 2002
Consumer's City: MILWAUKEE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: LS400 Model Year: 1994
Vehicle Involved in a Crash: No Component's Description: Interior lighting
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8UF11E1R0 Date added to File: May, 25 2021
Date Complaint Received: Jan, 08 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When starting vehicle and engine is cold, the dash gauges do not operate. after vehicle engine has warmed, the dash gauges start to flicker and eventually come on. without the dash gauges, you do not know how fast going, if cruise is engaged, how much gas, the temperature of engine, etc. took to dealer and the part that needs replacing is a meter assembly circuit board (part # 83247-5a050-rp). after research, i found that the -rp of the part number means the circuit board has to be programmed with my current mileage. further investigation shows that when the dash in not operating, my mileage is not being registered. i think it is poor design to store odometer reading in flash memory (i have verified this by recording odometer reading when dash was operable. drove about 15 to 20 miles, when dash not operable, and verified that the odometer had not registered the mileage). i have gone to many lexus related sites (clubs, bulletin boards, message boards) and found this to be quite prevalent.