Consumer Complaint Detail

PONTIAC / SUNFIRE / 2002

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002194571 Incident Date: Nov, 10 2002
Consumer's City: HAMMONDSPORT Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUNFIRE Model Year: 2002
Vehicle Involved in a Crash: Yes Component's Description: Steering:column locking:anti-theft device
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: 1G2JB124527 Date added to File: May, 16 2021
Date Complaint Received: Jan, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 25 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My daughter was on her way to college and she was going around a curve and the steering of her 2002 pontiac sunfire locked up and she could not steer. due to this she hit a telephone pole and the car was turned sideways and hit a tree then went over a embankment. the damage is all to the rear of the car. i have called pontiac several times and gotten transferred to several departments and no one ends up helping me. i also have a tried my insurance company and they just want to fix the exterior and not worry about the problem. she is having a very hard time driving. she does not want to get back into this car after it's fixed. she feels if it's fixed on the outside that doesn't mean the problem is solved. i am not having any luck with any of the people i have contacted. there are recalls for early year sunfires but not 2002. if they just found out about the problem in earlier years how do they know that they fixed it in this model year. ts