Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002196004 Incident Date: Aug, 22 2002
Consumer's City: MESA Consumer's State: AZ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GNFK16T4YG Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 15 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Chevy suv stalls chevy 2000 suburban 5.3l bi fuel cng and gasoline spent most of the summer driving around mesa on just cng, sometimes for a whole month. gasoline tank was almost always full. during the past 2 years have used about 50 % gasoline and cng each and have 29,500 miles on vehicle. took a trip on friday 23 august up to an area northwest of williams az started to drive home on sunday 25 august and was now running on cng at 79 mph (speed limit was 75mph), 107 degrees outside when the engine stalled completely on a moderate acceleration. while still moving i tried to switch to gasoline but that did not work. noticed the engine had stopped and the suburban went into neutral. brakes faded and stearing went to manual. transmission went to neutral. coasted to a stop. could not restart. got a tow to chevy dealer in prescott az and tried to start the suburban but nothing happened. found the ecm b fuse had blown. replaced fuse. drove 94 miles on gasoline and the fuse blew again at 70 mph on the freeway. replaced fuse and drove 18 miles home without a problem. gasoline fuel tank at 1/3 full. monday 26 august, dropped the suburban off at the chevy dealer and they replaced a module that they said had an internal ground in it. fuse blew at least 6 more times, very scarry. replaced fuel pump and problem went away. they said pump was drawing to much current at times and was failing.