Consumer Complaint Detail

MERCEDES BENZ / E320 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002196392 Incident Date: Nov, 30 2002
Consumer's City: PITTSFORD Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: E320 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBUF65J13A Date added to File: May, 25 2021
Date Complaint Received: Jan, 19 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 21 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am concerned that the arm for the crusie control is too close to the turn signal arm. several times a day i find that my hand (albeit a small hand) accidentally hits the cruise control lever instead of the turn signal - especially when signalling left. this activates the cruise control at a time when you are usually getting ready to slow down for a turn. i understand that braking will turn off the cruise automatically, but it is still an incovenience and could potentially be dangerous. i contacted mercedes benz and they said that the cars are all put through many, many tests and this problem didn't surface. a solution would be too shorten the length of the cruise handle or angle it more toward the dash. possibly this would allow fewer mistakes.