Consumer Complaint Detail

FORD / ESCORT / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002196563 Incident Date: Oct, 09 2002
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Jan, 21 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Shaking in steering wheel. most noticable during acceleration and deceleration. was mentioned to salesperson at time of test drive. he stated he would have the tires balanced and an alignment done. at no time prior to purchase did anyone state it was a built in defect. when we met the service people they were told the type of vehicle being purchased and the fact we would be bringing it in for the shaking. this was intentionally dishonest. we attempted to trade in on another vehicle and the same dealership offered us $7500. this is after 3 months and 3 thousand miles for a defect they knew about. the tsb did not correct the problem.