| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002196843 | Incident Date: Sep, 30 2002 |
| Consumer's City: OAKMONT | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: S10 | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission:torque converter |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1GCCS1449XK | Date added to File: May, 25 2021 |
| Date Complaint Received: Jan, 24 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After a previous day of uneventful use,i noticed on the morning of 10/1/02,that after starting, the truck would only shift into neutral and reverse.when an attempt was made to shift into drive,the vehicle froze.the truck was then towed to a transmission shop,and the problem was diagnosed.the 4l60e transmission had to be rebuilt as well as a torque converter,which was literaly torn apart.the tranmission specialist asked me how many miles were on my truck,and when i told him, (only 56,000) he explained that this problem should not have occured in a vehicle with such relatively low mileage.in fact after examining the defective parts more closely,he concluded that the failure occured as a result of the faulty way in which these parts were machined.the total cost for all of this was around $1,284.00.attempts were made to contact gm,but they were unwilling to accept responsability.i understood,as i explained to their service dept.that my 36,000 mile warrenty was up,however since this failure was as a result of a flaw in manufacturing,and not normal wear and tear i was within my rights to ask gm to accept responsability and reimburse my expenses(at least partly).the service department's form letter response was "i"m sorry we can"t help you".my reason for writing all of this is in the hopes that more angry consumers like me will come out of the woodwork and create a voice loud enough that gm will no longer be able to ignore.b.w. |
