Consumer Complaint Detail

MOTOR WHEEL / WHD-8 NUT SYSTEM / 1985

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002198983 Incident Date: Dec, 27 2002
Consumer's City: CANYON COUNTRY Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: MOTOR WHEEL CORP.
Model Name: WHD-8 NUT SYSTEM Model Year: 1985
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1994 lincoln town car which has been always serviced at galpin lincoln mercury dealer. every two years after 1998, the blend door motor had to be replaced. the first replacement the vehicle was still under the extended warranty. (01/02/98) the second time, 12/18/00, $389.54. again 12/02, the problem began again. i went back to galpin and reported it and i was told that nothing can be done and it was very strange that it happens every two years. i was referred to detriot customer service. they too stated nothing could be done. i called galplin customer service and left a message on the voice mail of the customer service manager. he never returned my call. if this problem happens every two years, i feel that there is a problem that lincoln manufactures do not want to admit. i did not have the repair completed this time because the bill should fall on the dealer.