Consumer Complaint Detail

INFINITI / G20 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002199142 Incident Date: Nov, 21 2002
Consumer's City: BLOOMFIELD Consumer's State: NJ
Vehicle Transmission Type: MAN Manufacturers Name: Nissan North America, Inc.
Model Name: G20 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JNKCP11A6YT Date added to File: May, 25 2021
Date Complaint Received: Feb, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 02 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Bought new car,never in an accident.exclt cond expt top coat paint is peeling from hood roof trunk.was sent to a specialist and they informed me that it couldn't be chemicals because if chems had fallen on the car it would have eaten thru all coats.11/22/02 took the car to joe valenti lynne's infiniti he took dig pics, submitted them to infiniti.12/3 claimed that it was bird droppings or chems had fallen on car.told joe why does it continue to appear in diff. locations & it didn't eat all the way thru paint.he said that the case was closed.called cust svc darryl in regards to the decision.darryl said,joe claimed the car had chem damage.12/6 called joe he said he never said that.12/11spoke to debora fredrick (sup cust svc), said joe was lying.nothing resolved.12/16 kirk quinones svc mgrinfiniti told me will call infiniti to see if someone will look at the car in person.12/17 kirk called and told me that they said he will look at car,if he determined it wasn't chems,they would send someone from infiniti to look at car.12/18 took car to kirk for inspect. said he was qualified to look at paint.he determined it couldn't be chems.reported it as blistering.said he will submit info & will call back tom.1/8/03 said he had forgotten about me and he was calling infiniti now.1/10 kirk called &told me that the inspector will come to see car.scheduled meeting 1/16 10am.1/16 arrived at dlr 10am.kirk said to have a seat inspc should be arriving & took my car keys.10:30 am, kirk informed me that the inspctr was lost and will be here soon.told kirk to make sure to come & get me.approx11am kirk returned w/ my keys & said i was done.never got me.saidthey just took pics.1/20 kirk called me &said claim was denied due to chems.i asked how, he and the specialist said same thing.he said that there is nothing more to do,decision is final