Consumer Complaint Detail

GOODYEAR / EAGLE TIRE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002199406 Incident Date: Jul, 07 2002
Consumer's City: CARBONDALE Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Goodyear Tire & Rubber Company
Model Name: EAGLE TIRE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J8GL58K62W Date added to File: May, 16 2021
Date Complaint Received: Feb, 03 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 14 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased 4/02 and by 7/02 with approx. 6,000k experienced hard downshifting when stopping as well as between gears. dealer service "removed burrs from driveshaft". returned for service 8/02 with same problem. again "removed burrs from driveshaft". on 3rd visit in 9/02 i was told they couldn't repair anything and that" the vehicle had a programmable transmission and it's memory was likely responding to a previous similar driving session"...hence the gear slamming! returned 4th time 2 weeks later and this time was told there were no recalls on the complaint and the dealer would file a complaint on my behalf to daimler/chrysler and i'd be contacted when they heard something. i have not heard from anyone even after sending my own complaint letter to d/c in 11/02. have also experienced many incidents of rear tires slipping and fishtailing in various road/weather conditions as well as constant right pull and have to fight steering wheel to drive straight.