Consumer Complaint Detail

CONTITRAC AW / P27560R17 / 9999

ADT044U109

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002199454 Incident Date: Nov, 06 2002
Consumer's City: TALLAHASSEE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Continental Tire the Americas, LLC
Model Name: P27560R17 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMFU28R41L Date added to File: May, 25 2021
Date Complaint Received: Feb, 09 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 23 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My tires were subject to a voluntary recall and when taken to the dealer were found to be defective. i was informed by the dealer that it would be weeks before replacement continental tires would be available so i purchase good year tires. i submitted all the required paper work for a refund and the bill of sale shows the new tires were purchased 10/4/02. i received a reply form letter from continental with a box checked that states; "the purchase date of the receipt you supplied does not qualify. the only previously purchased tires eligible for reimbursement are those tire(s) purchased between august 19, 2001 and october 10, 2002 as stated in your notification letter." i do not understand why they cannot see with their own eyes the receipt i supplied has a purchase date of 10/4/02 and does qualify.