Consumer Complaint Detail

DODGE / RAM / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002201416 Incident Date: Oct, 08 2002
Consumer's City: WASHINGTON Consumer's State: DC
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KC23Z32M Date added to File: May, 25 2021
Date Complaint Received: Mar, 06 2003 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Aug, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Left front control arm were not replaced, only the brake pads. dealership claimed this would fix the problem. however, there was still a clanking noise at front left and right wheel area. consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. consumer planned on taking vehicle to another dealership. *tt *jb *ts