Consumer Complaint Detail
FORD / EXPLORER SPORT TRAC / 2002
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002201452 | Incident Date: Aug, 31 2002 |
| Consumer's City: KAILUA | Consumer's State: HI |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: EXPLORER SPORT TRAC | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:storage:tank assembly |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1FMZU67E42U | Date added to File: May, 16 2021 |
| Date Complaint Received: Oct, 01 2002 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: Aug, 31 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The problem is with the design of the fuel tank/vapor recovery system. i was told by the dealer that when the fuel tank is full fuel splashes into the vapor recovery canister and causes the car to stall. there is no fix for the problem. ford engineers have been contacted and are working on the problem. i was told it would be 60-90 days for a solution. in the meantime i was told to keep the tank 3/4 full or less. the problem is that i was not told of this design problem when i purchased the vehicle. if it is a design problem then every sport trac should be effected. it is a safety problem because the 4 times the vehicle stalled on me three of them were in the middle of a turn. all of a sudden i had no power steering or brakes. even for myself , a large male, i had trouble completing the turn. i shudder to think bout what would have happened if my 105 pound daughter had been driving the car and it had stalled during a turn. if this is a design problem, then people need to be warned when they purchase the vehicle. not filling the gas tank completely does work, no stalls occur. thank you. tim cole. *nlm *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*768014 |