Consumer Complaint Detail

FORD / MUSTANG GT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002202494 Incident Date: Jul, 31 2002
Consumer's City: AGOURA HILLS Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MUSTANG GT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP42X71F Date added to File: May, 25 2021
Date Complaint Received: Feb, 26 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 7,853 miles, the engine started making a knocking noise. upon checking the dip stick, the stock was twisted out of shape, giving a reading of more oil than needed. the first service center that i took the car to stated that the car had 1 quart of oil, and could burn 1 quart of oil per 1,000 miles when new (nowhere was this noted in owner's manual, which recommends oil changes every 5,000 miles). oil change was performed, which did not remedy the situation. the next dealer that the car was taken to identified that the #8 bearing was worn, which required the engine to be replaced. ford would not honor their warranty, nor would the dealer or the customer service center in michigan answer any of the owner's questions, except that they would not cover the engine. owner was left purchasing a new engine on their own.*jb