Consumer Complaint Detail

MERCEDES BENZ / C230 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002202676 Incident Date: Aug, 21 2002
Consumer's City: ELMHURST Consumer's State: IL
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C230 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WDBRN47JX2A Date added to File: May, 25 2021
Date Complaint Received: Mar, 02 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Problems began at 10,000 miles aug 2002. brought car to dealership 3 times since oct 2002 and dealership say their diagnostic tests show no problem and the stalling/rough idle is normal. they can't find any issues. *jb car stalls (depending on the weather)- worse on humid days, but everyday runs really rough upon start up. 50% of the time will completely stall. other 50% if i gas the car, it runs really rough, but gets me out of my driveway. car roughly switches to drive. very little power when switching to drive and driving down the road. the car redlines until i get to about 20 mph and doesn't seem to switch to second (i have an automatic) until i get to 20-25. power steering is not working on cold days- very difficult to turn wheel until car gets warmed up. even on days when its 40 degrees f. on several occasions when it has been colder than 15 degrees, the steering wheel is completely upside down and you would think the car would not drive straight- it does!- which means the steering wheel and power steering is not working or my car would not be going straight. this is very dangerous and could cause an accident and i have no idea which way my tires are facing! the worst and most dangerous part of this is: on 4 occasions since december 2002 until february 2003, while driving on highway at approx 55 mph, went over a slight bump in the road and completely lost power in the vehicle and all warning lights (every single one) came on. car immidiately halted to about 3 mph, the car behind me almost rareended me. i had my foot all the way down on the gas (i was in the middle of the road) and the power came back on within 30 seconds, and i almost rare-ended the car in front of me when my car surged forwarded.