Consumer Complaint Detail

NISSAN / PATHFINDER / 2001

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002202880 Incident Date: Oct, 28 2002
Consumer's City: IRVINE Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Nissan North America, Inc.
Model Name: PATHFINDER Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Visibility:glass, side/rear
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: JN8DR09X01W Date added to File: May, 25 2021
Date Complaint Received: Nov, 04 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Sep, 30 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The drivers side window shattered while driving on the freeway. there was no other vehicle in close proximity and it didn't seem that any object hit the glass prior to being shattered. there was some bruises on the drivers arm from shattered glass. went directly to tustin nissan service department who stated the glass not covered by warranty, no matter what happens. while still in the dealer, i called nissan customer service and reported the incident. nissan rep said that it is not possible for the glass to shatter. i called again week later after finding out that the same incident has happened to other people driving the same model and year. i stated my safety concerns. nissan customer service rep said they would not discuss the case again and hung up . *nlm *dimsii ivoq entry posted after 12/12/02 cut-over to artemis*769304