Consumer Complaint Detail
VOLKSWAGEN / JETTA / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002202889 | Incident Date: Nov, 01 2002 |
| Consumer's City: ARLINGTON | Consumer's State: VA |
| Vehicle Transmission Type: | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Visibility:power window devices and controls |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 04 2002 | Complaint Type: LETR |
| Incident Reported To Police: No | Purchase Date: Aug, 31 1998 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Right rear window fell into door when powering it down and then back up. power motor sounds as if it is still working, therefore suspect the mechanical clips holding the window to the power motor must have failed. research shows that window clips have been a problem for this make and model. in fact, on november 5, 2002 vw.com website was showing a press release explaining that window clips were failing, and vw would be sending letters out to 1999-2002 vw owners about repairing/replacing the window clips with redesigned clips (note: this is not a part recall, but only a letter to owners). in addition, my front right window occasionally does not power itself from open to fully closed (it stops half way). assume this is well known "power window voltage regulator" problem that vw is currently covering the repairs for (but i can never get the failure to repeat itself when i bring it into the dealers so they wont agree to tell vw it is broken until they actually witness the failure). ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769315. *ak *jb |