Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002202911 Incident Date: Nov, 06 2002
Consumer's City: FREDERICKSBURG Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L9WB Date added to File: May, 25 2021
Date Complaint Received: Nov, 09 2002 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Nov, 30 1997
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This vehicle had two clock spring failures with the air bag warning light staying on. the first occurred at 3000 miles. the second failure caused cruise control to cease working. with power steering complaint, the vibration and grumbling in the steering at slow speeds was a cause of concern. after the steering rack was replaced, and longer steering hoses placed on the vehicle, the vibration continued in the steering, although somewhat subdued. the steering pump flow control valve was worn. when the fluid reached operating temperatures, the vibration increased and became more noticeable when driving for several hours. the steering felt non-responsive going into turns at slow speeds. i ended up paying for the steering pump replacement, since the dealership didn't consider my complaint a fault with the pump, although the steering is 100% better with the unit replaced.---*dt. ------dims 11 ivoq entry posted after 12/12/02 cut-over to artemis-------769523. *ak