Consumer Complaint Detail

GMC / SONOMA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002203295 Incident Date: Nov, 13 2002
Consumer's City: Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SONOMA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTDT13W62K Date added to File: May, 16 2021
Date Complaint Received: Mar, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 23 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving in a slow rain, the drivers side wiper arm came loose and flew all the way past the windshield to the left of the vehicle. although it was still attached, it would not move. fortunately i was less that a mile from home and drove the vehicle home. my husband got a wrench, repositioned the wiper arm and tightened it down. i was able to then go to work. i contacted my dealer about what had happened and he told me that they have that happen quite often with this model and that i should carry a 13 mm wrench with me so if it happened again i could fix it like my husband had. he didn't want to see the vehicle in his shop or write a ticket for it. they told me it was considered normal because a lot of these vehicles did this. my concern is for safety, if this had been a hard rain storm and i had been going 60 or 65 mph when this occurred, it could have caused a terrible accident. i believe this needs to be looked into as the dealer says that this problem if very common for this model. *jb