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NHTSA Complaint Number: 002206208 | Incident Date: Feb, 27 2002 |
Consumer's City: ASBURY | Consumer's State: NJ |
Vehicle Transmission Type: MAN | Manufacturers Name: Honda (American Honda Motor Co.) |
Model Name: S2000 | Model Year: 2002 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: JHMAP11442T | Date added to File: May, 16 2021 |
Date Complaint Received: Mar, 23 2003 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: Jan, 16 2002 |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 4 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: I have a one-year-old honda s2000. i brought my car to a dealer for a check engine light and factory recall of spark plugs. the replacement was performed and i received my car back. the next day the light was back on. i returned to the dealer. i was informed there now was 80% loss of compression in one of the cylinders. i was informed that i created this problem and the warranty will not cover the repair. i asked the cost and was told i don't know. probably $10,000.00 dollars. i asked how that was determined and was told we don't have to tell you that. i complained and was informed that a district service manager determined over the phone that i caused the problem. i asked if a rental would be provided in accordance with my extended warranty. i was told no this is your fault. i contacted american honda customer service (800) 999-1009. i spoke with mike bogan at ext 118142. he informed me, he would get the answers. i waited two days with no response. i got a voice mail saying that the dealer determined it was my fault and honda would not cover the repair or rental. i complained then about the language used by tech # 702 at clinton honda. he informed me that he does not like doctors and since his wife lost a lawsuit by a doctor that he wouldn't authorize any repairs for my car since i am a doctor. *jb |